FIDI 39 Club
Activities
FIDI 39 Club members are entitled to an exclusive registration ticket that includes the FIDI 39 Club two day conference and FIDI 39 Club activities*. Please select the FIDI 39 Club ticket option when registering.
FIDI 39 Club members must attend the FIDI 39 Club Conference in order to benefit from the free attendance to the sumotori show and the party.
*excludes the informal FIDI 39 Club dinner, which is payable by individuals.
If you wish to join the FIDI 39 Club, or to find out more, please email 39club@fidi.org.
FIDI 39 Club Conference
Saturday
9 May - 09:00 - 13:00
Imagine waking up to a polar bear trying to get into your tent.
That is how Mark Agnew tells one of the most extraordinary leadership stories of our time.
We are delighted to welcome Mark to the FIDI 39 Club stage at the FIDI Global Alliance Conference 2026 in Osaka, Saturday 9 May.
In his keynote Find Your Polar Bear, Mark draws on his historic 103-day kayak expedition through the Arctic’s Northwest Passage — a journey of bears, icebergs and near-death moments that earned him European Adventurer of the Year, two World Records and a bestselling book, There Will Be Headwinds.
Why does it matter for our community? Because constantly shifting ice and weather forced Mark to lead through change every single day — the same kind of change our industry navigates: shifting markets, new technologies, evolving expectations. His framework is built on resilience and camaraderie, exactly the leadership the next generation of global mobility needs.
Sponsored by:
Sunday
10 May 10:15 - 13:00
Workshop One:
What if your call centre stopped being a cost line and started being your competitive edge?
That is the question Zach Rattner will be answering on the FIDI 39 Club workshop stage on Sunday.
Zach is co-founder and CTO of Yembo, the AI-powered virtual surveys company that has inspected millions of videos across more than 20 countries. He holds 30 US patents, led innovation for Qualcomm before founding Yembo, and is the author of Grow Up Fast: Lessons from an AI Startup.
In Turn Your Call Centre Into an AI Asset, he will show how modern speech analytics and conversational AI can uncover hidden bottlenecks in your booking process, sharpen your sales operation and give your moving company a distinct competitive edge — exactly the digital transformation work the next generation of mobility leaders is uniquely positioned to lead.
Come prepared
Export 5–10 call transcripts from your sales team’s call system and bring them to the workshop. Attendees who do the homework leave with insights they can act on the same week.
A note worth flagging: outside the moving industry, this workshop is priced at $10,000. Zach has waived the fee through his exclusive partnership with Silicon Valley Speakers Bureau to bring it free to FIDI 39 Club. Same material. Same insights.
Workshop Two:
“Most of us have tried some AI tools. Few of us have actually changed how we work because of it.”
That gap is the entire premise of Carlos Ferri’s hands-on workshop at the FIDI Global Alliance Conference 2026 in Osaka.
Carlos is a Brazilian-Australian founder operating at the intersection of logistics and AI. As Founder & CEO of Shipeezi, and with almost two decades in international moving and supply chain, he now spends most of his time building AI-powered systems for enterprise companies across multiple countries.
His workshop, AI for Movers: From Curiosity to Capability, is built specifically for the next generation of moving and relocation leaders, in an industry where margins are tight, talent is scarce and admin per file keeps growing. Live examples and exercises will cover:
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Cutting hours off operational tasks: quoting, claims, agent follow-ups, customer comms, reporting
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How smaller and ‘large’ operators can compete with the giants on speed, accuracy and CX — without hiring more people
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AI as an operational layer (not a marketing gimmick) and where to start in your own business on Monday morning
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What to be sceptical of: the hype, the vendor traps and the privacy risks no one is warning you about
You will leave with three things: a clearer mental model of where AI moves the needle in our industry, a working list of prompts, tools and use cases you can apply immediately, and the confidence to lead these conversations inside your own organisation.
Come prepared
Bring your laptop. Bring your hardest operational headache. We will work on it together.
The FIDI 39 Club Conference on Sunday includes a lunch and mimosa reception, sponsored by Intramar Shipping.
All FIDI 39 Club Conference attendees may join the Saturday afternoon Sumotori session and FIDI Party at Giraffe nightclub at no additional charge. The Sushi making pre-party session is 55 EUR per attendee and requires pre-registration.
Sunday’s conference is followed by lunch and a mimosa reception, sponsored by:
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FIDI 39 Club Afternoon Activity - Sumotori, sponsored by Benice Fine Art & Relocation
Step into the fascinating world of Sumo wrestling. Learn about the deep history, culture, and way of life of the Sumo wrestlers during a live demonstration. Then, for the brave among you, take the challenge and step into the ring to face a real Sumotori! Participants will be chosen through a lottery system, with at least six lucky guests guaranteed to compete.
Please note: you’ll be asked to remove your shoes before entering the arena. There’s no other specific dress code.
This unforgettable afternoon is included in the FIDI 39 Club registration fee, but everyone else is welcome to join!
Saturday 9 May
13:30 - 15:30
Cost for non-FIDI 39 Club members: €125
Sponsored by:
FIDI 39 Club Informal Dinner
- Sushi Making
The FIDI 39 Club informal dinner will be held at the Dotonbori Hotel, a short walk from the hotel.
This dinner will be an introduction to Sushi-making workshop led by professional chefs. Learn the precise techniques behind crafting authentic sushi and nigiri, using fresh ingredients and professional tools, then taste your own creations under expert guidance.
You will prepare 12 portions of sushi in three types: classic, egg and Gunkan. To accompany your sushi, soft drinks, beer and saki will be served.
Non- FIDI 39 Club members are welcome to book this meal.
Saturday 9 May - 16:00 - 17:30
Cost: €55
FIDI Party - Hosted by the FIDI 39 Club, sponsored by Armstrong Moving
The Giraffe nightclub is a vibrant nightlife landmark known for its dynamic dance areas, open-air bar, and immersive shows. Live performances, energetic music from talented DJs, and a lively variety of entertaining acts keep the atmosphere buzzing. The venue features cozy spaces, cool decor, and a terrace with impressive views of downtown Osaka.
Your FIDI 39 Club Party ticket will give you entrance to the club, access to a private terrace and five drinks, after which you will need to pay for your own drinks.
FIDI 39 club party tickets must be booked in advance.
Saturday 9 May: 22:00 - 02:00
Cost for non - FIDI 39 Club Members: €120
Sponsored by:
